Get in touch

Let's talk about your home.

Two easy ways to reach a real person.

Call us or book a free home survey. Our certified specialists reply within two hours, Monday to Saturday, 8 am to 6 pm.

Book a free survey Call us now
01 Call us Reply in 2 hours 02 Book a visit Free home survey

Send us a message

Which floor are you heading to?
  • Secure
  • 2 hr reply
  • No spam

Visit our showroom

Come and see it in person.

Try a stairlift, step into a home lift cabin and talk to a specialist at our New York showroom.

  • Ascendra USA showroom

    350 Fifth Avenue
    New York, NY 10118

  • Opening hours

    Mon – Sat, 8am – 6pm
    Sunday closed (New York time)

    Mon – Sat, 8am – 6pm

  • Getting here

    Step-free entrance and lift access to the showroom floor.

  • Get directions Or send us a message

What happens next

From first hello to your first ride.

Four simple floors and no surprises. Keep scrolling and the lift takes you up through every step.

Book a free survey +44 20 7123 4567

  1. Say hello

    No obligation

    Call, email or send the form. No obligation, no jargon.

  2. We call you back

    Within 2 hours

    A certified specialist replies within two hours, Mon to Sat, 8am to 6pm.

  3. Free home survey

    Free visit

    We visit, measure your stairs and space and talk through the right option.

  4. Installed, then you ride

    Aftercare

    Our engineers fit it, show you how it works and stay on hand for aftercare.

Quick answers

Open a door, get an answer.

The questions we hear most before someone gets in touch. Tap a door to open it, or use the arrow keys.

  • How quickly will you reply?

    A certified specialist replies within two hours, Monday to Saturday, 8am to 6pm.

    • Within 2 hours
    • Mon – Sat, 8am – 6pm
    Send a message

  • Is the home survey really free?

    Yes. The home survey is free and comes with no obligation, so you can compare options at your own pace.

    • Free visit
    • No obligation
    Book your survey

  • What happens at the survey?

    A specialist visits, measures your stairs and the space around them, and talks you through the options that suit your home.

    • Stairs measured
    • Options explained
    See every step

  • Can I visit a showroom?

    Yes. Our New York showroom is at 350 Fifth Avenue, open Monday to Saturday, 8am to 6pm, with a step-free entrance.

    • Step-free entrance
    • 350 Fifth Avenue
    Find the showroom

  • Prefer to talk or email?

    Call +44 20 7123 4567 or email hello@ascendra.co.uk. A real person will pick it up.

    • +44 20 7123 4567
    • hello@ascendra.co.uk
    Call us now

Your next step

Ready to go up? Press the button.

Book a free home survey and a certified specialist will reply within two hours. No obligation, just a clear plan for your stairs.

Book a free survey +44 20 7123 4567

Press to call the lift